工作职责：

Working on the team, PTC predominantly helps Bluecloud partners solving the toughest problems. This is the position in Bluecloud global business solution group, and support Bluecloud’s Partners to determine the best solution for the customer, provide assistance in both presales and advisory services, technical trainings. This position involves advanced support capability to develop, test and deploy solutions in both cloud and hybrid scenarios. The PTC with deep technical know-how is responsible for resolving complex issues, delivering training, mentoring junior members and taking the challenge to handle escalated problems.

Partner Technical Consultants are passionate about technology and helping others. They must be highly observant and skilled in daily-basis in order to identify and resolve issues. This requires empathy, outstanding logic skills, excellent communication skills, the ability to think differently than the crowd, and a genuine desire to help people do their best.

任职资格：

Technical Qualifications of PTC:
• Experienced in delivering technical on-site/remote presentations.
• Experience delivering to customer/partner technical support and solutions.
• Experiences on Microsoft products and online solutions, especially for Azure, Office 365, etc.
• At least 5 years related working experiences and has strong industrial background of Software as a Service (SAAS) solutions.
• Demonstrated passion for cloud computing products and technologies.
• Advanced technology Infrastructure or technical problem-solving skills.
• Fluent written and oral Chinese and English skills.
• Technical Certification, like Microsoft Premier certification(s) is a plus.

Business Qualifications:
• Ability to confidently deliver solution guidance.
• Capable of building and sustaining strong technical relationships as a trusted advisor.
• Must to have the ability to collaborate across multiple teams.
• Must to possess strong Active Listening Skills.
• Ability to analyze and drive root cause of a problem.
• Previous experience in a support, services or consulting position will be helpful.